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At Devon Furniture Company we offer you 14 Day Money Back Guarantee on all your purchases. You have the statutory right to return any products you have purchased within fourteen (14) days after the delivery for any reason (including if you simply change your mind).
To do so you must notify us in writing or another medium (including email) within those fourteen (14) days. You will then be entitled to a refund from us, which will be paid within seven (7) days of the return of the product(s).
Please keep the products purchased in the same condition that they were received and retain the original packaging in the condition it was provided and delivered to you.
Except where your products are faulty or damaged, You will have to bear the direct cost of returning any products to us. Please return the products to Devon Furniture Company, Christian Mill Business Park, Tamerton Foliot Road, Crownhill, Plymouth, Devon, PL6 5DS
If you would like us to collect the products from you, then you agree that we may charge you the following return fees based on the size of each product to cover our direct costs:
Please note the largest item will always be considered the first item and any smaller items will make up the balance of the fees:
Large items (e.g. Sofas, Wardrobes, Dining tables) - the first item £100, subsequent large items £50 To a Maximum of £150
Medium (e.g. bookcases, desks, sideboards, chest of drawers, storage and display cabinets, dining chairs, armchairs, Wall Mirrors, etc) - first item £50, subsequent medium items £25 to a Maximum of £100
Small items (e.g. side tables, dressing table mirrors, dressing table stools, lamps, clocks, bedsides) – first item £20, subsequent small items £10 to a Maximum of £100
Any goods delivered damaged must be reported within two (2) working days via email or our contact form.
Please refer to our Website Terms & Conditions. for further details.